Sumter Tax Collector fully reopens The Villages Annex office | News | Daily Sun Villages

The Sumter County Tax Collector’s Office at The Villages Annex is now open to all patrons.

The office, located at 8033 County Road 466, began accepting walk-in visits on May 16 for the first time in more than two years.

The office closed in March 2020 due to the COVID-19 pandemic. When it initially reopened in May 2021, it only accepted customers who had an appointment or for services available through the drive-thru.

“We are open to walk-in transactions for all services,” said Sumter County tax collector Randy Mask. “The need is there again now. We were about two weeks away from scheduled appointments, and that told us we had to open the office. »

Sumter County Commissioner Roberta Ulrich recently toured the fully open facility and came away impressed.

“Randy has done a lot to improve the office to make everything so efficient,” Ulrich said. “And the staff coordination was excellent. It is a very efficient and smooth operation.

Nearby residents can now conduct necessary business at the branch office rather than driving to The Villages Sumter Service Center in Wildwood or the main office in Bushnell.

“I think it’s very important to the people who live here,” said Thomas Bjers, from the village of Sabal Chase. here are always polite, accommodating and courteous.

Bjers recently stopped by the office to renew a disabled parking plate.

“It was very quick and efficient,” he said. “I was inside and outside.”

Ulrich, who was appointed to the District 1 headquarters by Governor Ron DeSantis, said it was important that residents of the northern part of The Villages once again have full access to the office.

“I know it’s very convenient for any nearby residents,” she said. “Even before I became commissioner, I’ve heard from so many people who appreciate having the office here.”

The annex office was hit by staff shortages after the closure, Mask said.

“When we first reopened, we had a staff reduction of over 40%,” he said. “The loss of employees, whether they’ve just decided to stay home or have taken other jobs elsewhere, is what’s taken us so long to get back on our feet.”

The office has seen steady activity since reopening, Mask said.

In addition to processing property tax payments, the office is open for driver’s licenses, tag renewals, handicap permits, concealed weapons permits, and hunting and fishing licenses.

Walk-in services are available 8 a.m. to 5 p.m. Monday through Friday. Driver’s license hours are 8:00 a.m. to 4:30 p.m.

Appointments are still required for all written tests, concealed weapons permits, and non-US citizens. The drive-thru is open from 8 a.m. to 4:45 p.m. Tag renewals, property tax payments, handicap permits, and hunting and fishing licenses can be processed in the drive-thru.

Online transactions are encouraged for tag renewals and property tax payments at

Specialty Editor Keith Pearlman can be reached at 352-753-1119, ext. 5347, or [email protected]

Esther L. Steinbach