IRC Collector’s staff will be trained to use new software to improve customer service

INDIAN RIVER COUNTY – Florida is updating the way it issues driver’s licenses, forcing county motor vehicle offices to upgrade their software.

Thus, Indian River County staff can be trained in the use of the software, the main office of the county administrative complex collector and the waterfront office, 3003 Cardinal Drive, will be closed until 11 a.m. on Wednesday. .

Indian River County Tax Collector's Office.

Offices in the western part of the county at 1860 82nd Ave. and Sebastian at 1921 US 1 will remain open during regular business hours.

Collector Carole Jean Jordan said the Ministry of Road and Motor Vehicle Safety’s ongoing motorist modernization initiative will improve services for customers looking for driver’s licenses and motor vehicle registrations.

Carole Jean Jordan

“Customers may experience shorter wait times at local driver’s license and motor vehicle service centers and will have access to additional online options,” she said.

Once completed, the driver’s license and vehicle registration systems will be modernized to serve Florida’s growing population, without the growth of government, Jordan said.

Currently, when logging into, residents can:

  • replace or renew their Florida driver’s license or ID card;
  • replace or renew their motor vehicle, boat or mobile home registration;
  • obtain a paper title for their vehicle;
  • make an appointment to come to one of the tax collector’s offices.

Other options may become available when the motorists modernization initiative is fully implemented, she said.

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The Motorists Modernization Initiative is a collaboration with law enforcement agencies, tax collectors, dealerships, insurance companies, emergency services and government agencies and members of the public Jordan said.

“We appreciate the understanding and patience of the community as we continue to provide the best customer service,” Jordan said. “And as a reminder, our website is open 24/7 to enable electronic transactions and, as always, electronic check payments are free. “

Esther L. Steinbach