Electoral Profile: Virginia Malloy, Abington Tax Collector

ABINGTON, PA – Patch continues his pre-election coverage with a profile on Virginia Malloy, candidate for tax collector / treasurer in Abington Township.

Read on to see how Malloy answered a Patch Candidate Quiz.

Age (on polling day)

Husband, Terry Malloy, three children Dana, Tara and (Terrence) Max. Three grandchildren, Cheyenne, Tommy and Elena. My husband and children were all educated by the Abington School District.

Does anyone in your family work in politics or in government?

My son, Terrence Maxwell Malloy, is a Montgomery County probation officer.

Education

Bachelor of Accounting, IRS Registered Agent

Occupation

Tax Accountant, 18+: Although I am in a managerial position, my day-to-day responsibilities include financial statements, tax return preparation including federal, state, local, payroll and sales tax returns for individuals, partnerships, S corporations, Non-profit, etc.
Before tax accounting, 35 years ago, I started as an accountant and worked my way up to the position of account manager for large companies.
Since July 1, 2021, I have held the position of 1st Vice-President of the Souderton-Telford Business Professional Women’s (BPW) group.

Previous or current office elected or appointed

N / A

Campaign website

www.virginiamalloy.com

Why are you looking for an elective position?

To counter the pride of the status quo. Over time and generations, the means of communication have changed with technological advancements. Our goal is to improve the service structure of the tax office and implement communication strategies that will help Abington Township taxpayers better navigate the requirements of the tax code. All taxpayers will be kept informed.

The most pressing issue facing our (council, district, etc.) is _______, and that’s what I intend to do about it.

Transparency and problem solving: Improve the structure of tax office services, including communication strategies. Our team will create a feedback loop for our office to address complaints and suggestions from taxpayers. We will take taxpayer suggestions seriously and act on those recommendations to improve process, communication, technology and system issues. Our office will never be in the dark about the state of the taxpayer experience. This will allow us to continue to improve the experience and to think about the future needs of all taxpayers. Transparency will be established through two-way communication.

What are the critical differences between you and other candidates for this position?

We all understand that it is necessary to pay taxes because the money collected in the form of taxes is used for the construction and maintenance of roads, schools, fire protection, etc. Being a tax collector is not a one-way street. I promise to proactively meet the needs of taxpayers and continue to improve your experience. I understand that some taxpayer needs will be urgent and will require immediate interaction by phone or in face-to-face meetings.
I promise that no member of our team will redirect you to other government offices to avoid resolving your tax issue. Our objective will be to continue to develop a more integrated service to taxpayers. Our office will be proactive. Remember, this is NOT a political position.

If you are a challenger, how has the current board or incumbent failed the community (or district or constituency)

First of all, I want to recognize Jay Blumenthal’s service and his willingness to present himself as someone willing to serve the people for another term.
However, my experiences in accounting and management lead me to believe that the tax office needs an improved service and communication process. It’s not just my opinion, after going door to door in our campaign; I learned that the response of the tax administration did not meet the expectations of taxpayers. I will take taxpayer suggestions seriously and act on those recommendations to improve process, communication, technology and system issues.
If a problem arises or a tax regulatory interpretation is required, I understand that you, the
the taxpayer will want it resolved and will feel heard in the process. I will respond to your needs with empathy, but along the way, our office will continue to establish and create an easier process for obtaining support.
There are many effective strategies in place in other townships that provide relief to long-term elderly residents. These need to be explored and adopted, where appropriate. In this economy, multiple ways of serving the taxpayer should be explored.
My many years of tax work experience have prepared me well to deliver on the promises I make to you, the taxpayers of the Township of Abington!

Describe the other issues that define your campaign platform.

Taxpayers can sign up for an automated newsletter to notify them of major updates. (Also posted on website.) Our office will have extended hours of operation during high volume tax season. Our help desk will always remind you of your call or schedule an office meeting as soon as possible.
As we live through tough economic times, I promise to be forward thinking in meeting the needs of taxpayers to help them avoid potential problems with meeting their tax obligations.
I will continue to be active in the community by volunteering and attending all township meetings.

What accomplishments in your past would you cite as proof that you can handle this job?

My experience as an accountant has allowed me to ensure efficiency and accuracy in all aspects of the accounting department. My experience as a tax accountant has allowed me to be educated and stay up to date with the ever-changing federal, state and local tax laws.
I have researched tax regulations and analyzed financial statements to implement tax strategies to minimize financial risks. I have maintained long term relationships with our clients. I continue to provide tax advice and explain the intricacies of tax laws to businesses and individuals.

The best advice ever shared with me was:

At all times, come from a place of service and respect.

What would you like voters to know about yourself and your positions?

I do not and will not take the constituents of Abington Township for granted. I went door to door meeting with Abington Township taxpayers in person to hear their concerns and
experiences with the Township of Abington tax office and how we can be more responsive and provide better service.
My goal is to serve Abington taxpayers in a professional and humane manner
and to improve the efficiency and accuracy of our tax office, including our online services,
in accordance with federal, state and local laws. And finally, to build confidence in the Abington
Office of the municipal tax collectors by showing consistency in my actions and by respecting and valuing the time of our taxpayer.


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Esther L. Steinbach

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